Case studies

Document Data Group is an award winning organisation established in 2007 based in central Scotland, delivering a unique portfolio of solutions across the UK. They began working with UTAX in 2008 and are now regarded as a premier partner in the UK. “UTAX has helped to grow our business by over 400% to £5 million turnover since 2008 and we now bill over 75 million prints/copies per annum on over 3,000 contracted UTAX multifunctional devices UK-wide.”

“2023 has got off to a brilliant start and we are excited about the future.” Explore how start-up dealer thrives with UTAX’ multi-faceted and flexible Direct Service, and find out how this service could support your business.

“By using the latest automated document workflows and print solutions to replace time-consuming manual processes, customers at all of our branches enjoy a faster service. They also appreciate the fact that their document copies are held securely in the cloud, rather than in a front-office filing cabinet.

Not only do we now have a future-proof document management solution that our office managers enjoy using, but it is also more environmentally-friendly thanks to UTAX’s devices using long life consumables, which, coupled with the reduced paper consumption, means we truly cut wastage and become more environmentally friendly.”

“We’re extremely happy with the 50% cost saving that we have already recorded. Tracking costs is now possible due to the efficient PaperCut solution, which has allowed for complete transparency across both sites. We are now able to cross charge by department and can account for all the printing that takes place. What’s more, the remote monitoring of our devices has resulted in less periods of downtime and faster service response times.”

An aging fleet of printing devices and payment kiosks needed refreshing and integrating. “Our services and processes are more streamlined because our kiosks now integrate with our printing devices”

“UTAX were of great help to A1 Digital, supporting us in all aspects of the tender process, along with full assistance regarding delivery and installation to multiple UK sites. Additionally with the Direct Service offering provided to several sites, our customer is delighted with the proactive approach to maintenance levels.” Scott Buchan, Director at A1 Digital Solutions.

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“The UTAX Partner offered us an exceptional rate and the sales representative was a wonderful person to work with. I trust him as he works with a lot of schools in the North West and he has delivered on everything he promised, especially the extra savings using the Tiered Billing. The automated toner ordering works perfectly. The toners always arrive a couple of days before they are required.”